Perfect Locks
Perfect Locks Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perfect Locks has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't even go close to losing your money".
Review authors value the most Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perfect Locks has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't even go close to losing your money".
Review authors value the most Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation
They want to keep 20 percent of my money
User's recommendation: Don't even go close to losing your money
Buyer Beware - DO NOT BUY from Perfect Locks
- Brand expectation
- Hair quality
- Customer service
Preferred solution: Price reduction
Horrible curly hair
- Hair quality
- Customer service
- Brand expectation
Preferred solution: Full refund
Terrible quality, customer service could give a ***
Photos attached are after 1 wash installed with one section I attempted to round brush
- Quality of the hair
Preferred solution: Price reduction
Avoid perfect looks
Very expensive. Bad hair
Preferred solution: I don’t know what the solution should be at this point. This is horrible hair. Had product installed yesterday only to have it removed today....$2000 later...
Terrible Quality
I purchased 4 packs of hair extensions and a professional membership from perfect locks on June 4th, 2018 in the amount of $437.61. After installing 3 of the 4 packs of hair extensions on my client on June 15th, 2018, she returned just over a week later to have them removed due to the hair discoloring from blonde to orange.
My client has been getting hair extensions from me for years, and we have never had this problem before with other hair extension brands. I contacted Perfect Locks on June 27th, 2018 via phone and e-mail to explain the problem, and they requested I return the 4 packs of hair extensions so they could examine them to see what went wrong. I returned the extensions to Perfect Locks on 7/2/2018 using the shipping label they provided me. In the meantime, I had to purchase new hair extensions from my previous local supplier, and install new hair extensions on my client which cost me $325 for the new hair extensions and $200 for my labor, all of which I had to comp the client.
A representative with Perfect Locks contacted me via phone on July 12th, 2018 and told me that upon their examination of the hair I had returned to them, they had concurred that they had sent me an old batch of hair and would resend me 3 new packs of hair and only refund me for the 1 unused and unopened pack of hair. I told them that I would not accept their offer since I had already lost $525 for my labor and the purchase of new hair extensions to fix the problem they had caused. I explained that I expected a full refund for the defective hair extensions that I had returned to them and the membership fee.
The representative then told me she would discuss the issue with her manager and get back to me. I have not heard back from them and I am now in the process of trying to complete a charge-back with my bank.
- Customer service
- Quality of the hair
Preferred solution: Full refund
Horrible Experience
Quality is inconsistent. Customer services is unsympathetic.
THIS IS DISGUSTING!!1
Perfect Locks Virgin Remy Indian Hair Review from Spanaway, Washington
Perfect locks hair is awful quality
- Quality of the hair
Preferred solution: Let the company propose a solution
PERFECT LOCKS is A PERFECT LIE!!!
I had this hair installed Saturday 3/17/2012 and it looks so bad that I am taking it out as soon as possible. First of all I am highly upset and disappointed with this hair, which is described as "true virgin Indian hair" which is a blatant lie!
This hair is horrible, the ends of the hair was matted frayed, thin and raggedy. The length was shorter than what I ordered. There was some kind of residue on the hair that felt like soap ***. The curl pattern is weak and stringy, therefore the hair tangles and mattes very easily.
I am outraged that Perfect Locks is robbing people out of their hard earned money. I have had Virgin Indian hair before so I know what it looks & feels like! This hair is complete garbage, this so called "true virgin Indian hair" is worth no more that $20 and that's being generous. I have found numerous complains, with customers having the exact same problems, also found complaints through the BBB.
I am convinced that the people who gave them "Good Reviews" were paid to do so or that the "good reviews" were written by people affiliated with the company. I have been bamboozled, robbed out of $340 and given garbage in exchange, to say this hair is inferior would be an understatement. This is like ordering filet Mignon form a menu and they bring you a plate of mystery meat instead. Not only am I out of the money I used to buy the hair, I am also out of the money I used to have it installed.
I am flabbergasted and angered by the fact that there are unethical businesses like Perfect Locks with not an ounce of integrity that are stealing from people. This is utterly ridiculous!
Perfect locks are horrible !!!
Perfect Locks is the best Indian Hair I have ever installed
I have no clue what type of hair you women are use to but I have tried so called Human, Remy and Indian hair. I have wasted lots of money on hair.
NO hair I have used compare to Perfects Locks Hair. Yes it comes in a zip lock bag (so what)I have purchased Indian hair for years that comes that way. Its about the quality of the hair not the packaging. The hair may vary in length, color, texture and even have split ends.
It is actually human hair not all our hair is the same. Its natural hair not treated with chemicals. Any PROFFESSIONAL Hairstylist would love to work with this hair. The anonymous person hairstylist must have never worked with quality hair.
I myself is a LICENSED Cosmetologist and my clientele consist of all ethnicity's so I really can appreciate the quality of hair. I have NOTHING to do with Perfect Locks, just a very satisfied customer!
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